You can place an order by browsing our product categories, selecting the items you want, and adding them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping and payment information.
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. You can choose your preferred payment method at checkout.
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
We offer a 30-day return policy for most items. To be eligible for a return, the item must be unused and in its original packaging. Some items, such as downloadable software, gift cards, and personalized products, are non-returnable. Please visit our Returns and Refunds page for more details.
Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 7-14 business days, while express shipping takes 3-5 business days. International orders may take longer. You can find more details on our Shipping and Delivery page.
If you need to change or cancel your order, please contact us as soon as possible at info1@shercards.com. If your order has not yet been processed, we will do our best to accommodate your request. Once an order has been processed, changes or cancellations may not be possible.
Yes, we ship to most countries around the world. Please note that international shipping may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient. Check our Shipping and Delivery page for more information.
If you receive a damaged or defective item, please contact us immediately at info1@shercards.com with photos of the damage. We will arrange a replacement or refund as soon as possible.
You can reach our customer support team by email at info1@shercards.com or by phone at +372 6346 298. Our business hours are Monday to Friday, 9:00 AM to 6:00 PM.
Yes, we offer digital gift cards that can be purchased online and sent via email. They are perfect for any occasion and can be used on any products in our store.
Yes, exchanges are possible for certain items. Please contact us at info1@shercards.com with your order number and details about the item you’d like to exchange. We’ll guide you through the process.
We occasionally offer discounts and promotions. To stay updated, sign up for our newsletter or follow us on social media. You can also check our homepage for any current offers.